Showing Bad Customers the Door
Inc. - Women in Business: "Conventional wisdom says 'the customer is always right'; entrepreneurial need often compels you to take any client that pays. Living by these beliefs can cause you to overlook or excuse a customer's bad behavior, but when your business begins to suffer, it's time to take a page from Trump's playbook.
Following is a guide to firing those who pay you, including the types of clients to watch out for and some subtle (or not-so-subtle) tactics for letting them go:"
The article goes on to categorize axe-worthy customers into the following categories: The Bad Seed; The Toddler; The Narcissist; The Felon. An interesting read for consultants and other soloists. Don't forget to review your clients and customers as well. You can also look up a prospect on Coworkers.com to see if they might already have been identified as fitting any of the categories above.
Following is a guide to firing those who pay you, including the types of clients to watch out for and some subtle (or not-so-subtle) tactics for letting them go:"
The article goes on to categorize axe-worthy customers into the following categories: The Bad Seed; The Toddler; The Narcissist; The Felon. An interesting read for consultants and other soloists. Don't forget to review your clients and customers as well. You can also look up a prospect on Coworkers.com to see if they might already have been identified as fitting any of the categories above.








