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Tuesday, September 25, 2007

7 Tips for Resolving Conflicts Quickly and Peacefully

"Everyone has to deal with difficult people, whether they are argumentative, abusive, stubborn, or combative. The question is, how can you assert your own rights without creating an unnecessary incident?

In most cases, angry people are screaming to be heard. They want to be valued, loved, and listened to. They want to feel important but aren’t able to express themselves constructively. With the right attitude, it’s possible to get past these insecurities and reach an understanding. These 7 strategies will help you setting disputes quickly and peacefully for the benefit of everyone involved..."

See the list at PickTheBrain.com

Labels: behavior, listening, management, office, psychology, work

posted by Coworkers.com at 4:28 PM

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